{"id":220,"date":"2025-11-21T10:27:17","date_gmt":"2025-11-21T02:27:17","guid":{"rendered":"http:\/\/admin"},"modified":"2026-05-28T15:46:12","modified_gmt":"2026-05-28T07:46:12","slug":"faq","status":"publish","type":"page","link":"https:\/\/senova-chem.com\/pt\/faq\/","title":{"rendered":"PERGUNTAS FREQUENTES"},"content":{"rendered":"
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PERGUNTAS FREQUENTES<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Question 1: Who are we?
Our headquarters is located in Qingdao, Shandong Province, China. We began operations in 2008 and our products are sold to East Asia (15.00%), Eastern Europe (10.00%), domestic market (5.00%), South Asia (5.00%), Southern Europe (5.00%), Northern Europe (5.00%), Central America (5.00%), Western Europe (5.00%), North America (5.00%), Middle East (5.00%), Oceania (5.00%), Africa (5.00%), Southeast Asia (5.00%), South America (5.00%).
Question 2: How can we ensure quality?
Antes da produ\u00e7\u00e3o em larga escala, sempre \u00e9 feita uma amostra de pr\u00e9-produ\u00e7\u00e3o;
A inspe\u00e7\u00e3o final deve ser realizada antes do envio;
Question 3: What products can you provide for us?
Resina, agente de cura, pigmento, pasta de cor
Question 4: What services can we provide?
Termos de entrega aceitos: FOB, CFR, CIF, EXW, entrega expressa;
Accepted payment currencies: US dollars, euros, RMB;
M\u00e9todos de pagamento aceitos: transfer\u00eancia eletr\u00f4nica, dinheiro;
Idiomas utilizados: Ingl\u00eas, chin\u00eas, espanhol, japon\u00eas, portugu\u00eas, alem\u00e3o, \u00e1rabe, franc\u00eas, russo, coreano, italiano
Question 5: What is the packaging price?
O pre\u00e7o exato depender\u00e1 da quantidade de sua compra. Podemos lhe oferecer o pre\u00e7o mais favor\u00e1vel.
Question 6: How can we obtain samples and what is the cost?
Regarding samples: It is free. You only need to pay for the shipping cost. For custom samples, we can design them according to your information and requirements. The production time of the samples is approximately 3 to 5 days.
Question 7: What is your payment method?
You can use methods such as TT\/PAYPAL. For small transactions below $1000, we prefer 100% advance payment. For larger transactions, we require a 40% deposit to be paid before shipment.
Question 8: How can we pick up the goods from your factory?
Voc\u00ea pode optar por frete a\u00e9reo ou mar\u00edtimo. Se a quantidade for pequena (o volume total da embalagem \u00e9 inferior a 1 metro c\u00fabico), recomendamos o frete a\u00e9reo, que leva aproximadamente de 5 a 7 dias. Se a quantidade for grande, recomendamos o frete mar\u00edtimo. Ele leva aproximadamente de 20 a 30 dias. Se voc\u00ea tiver seu pr\u00f3prio agente de carga para cuidar do transporte, ser\u00e1 mais conveniente. Se n\u00e3o tiver, temos agentes de frete profissionais que podem lhe dar assist\u00eancia.<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

FAQ Question 1: Who are we?Our headquarters is located in Qingdao, Shandong Province, China. We began operations in 2008 and […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-220","page","type-page","status-publish","hentry"],"acf":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/senova-chem.com\/pt\/wp-json\/wp\/v2\/pages\/220","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/senova-chem.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/senova-chem.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/senova-chem.com\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/senova-chem.com\/pt\/wp-json\/wp\/v2\/comments?post=220"}],"version-history":[{"count":4,"href":"https:\/\/senova-chem.com\/pt\/wp-json\/wp\/v2\/pages\/220\/revisions"}],"predecessor-version":[{"id":869,"href":"https:\/\/senova-chem.com\/pt\/wp-json\/wp\/v2\/pages\/220\/revisions\/869"}],"wp:attachment":[{"href":"https:\/\/senova-chem.com\/pt\/wp-json\/wp\/v2\/media?parent=220"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}