{"id":220,"date":"2025-11-21T10:27:17","date_gmt":"2025-11-21T02:27:17","guid":{"rendered":"http:\/\/admin"},"modified":"2026-05-28T15:46:12","modified_gmt":"2026-05-28T07:46:12","slug":"faq","status":"publish","type":"page","link":"https:\/\/senova-chem.com\/ru\/faq\/","title":{"rendered":"\u0427\u0410\u0421\u0422\u041e \u0417\u0410\u0414\u0410\u0412\u0410\u0415\u041c\u042b\u0415 \u0412\u041e\u041f\u0420\u041e\u0421\u042b"},"content":{"rendered":"
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\u0427\u0410\u0421\u0422\u041e \u0417\u0410\u0414\u0410\u0412\u0410\u0415\u041c\u042b\u0415 \u0412\u041e\u041f\u0420\u041e\u0421\u042b<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Question 1: Who are we?
Our headquarters is located in Qingdao, Shandong Province, China. We began operations in 2008 and our products are sold to East Asia (15.00%), Eastern Europe (10.00%), domestic market (5.00%), South Asia (5.00%), Southern Europe (5.00%), Northern Europe (5.00%), Central America (5.00%), Western Europe (5.00%), North America (5.00%), Middle East (5.00%), Oceania (5.00%), Africa (5.00%), Southeast Asia (5.00%), South America (5.00%).
Question 2: How can we ensure quality?
\u041f\u0435\u0440\u0435\u0434 \u0437\u0430\u043f\u0443\u0441\u043a\u043e\u043c \u0432 \u0441\u0435\u0440\u0438\u0439\u043d\u043e\u0435 \u043f\u0440\u043e\u0438\u0437\u0432\u043e\u0434\u0441\u0442\u0432\u043e \u0432\u0441\u0435\u0433\u0434\u0430 \u0438\u0437\u0433\u043e\u0442\u0430\u0432\u043b\u0438\u0432\u0430\u0435\u0442\u0441\u044f \u043f\u0440\u0435\u0434\u0441\u0435\u0440\u0438\u0439\u043d\u044b\u0439 \u043e\u0431\u0440\u0430\u0437\u0435\u0446;
\u041f\u0435\u0440\u0435\u0434 \u043e\u0442\u0433\u0440\u0443\u0437\u043a\u043e\u0439 \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u043e \u043f\u0440\u043e\u0432\u0435\u0441\u0442\u0438 \u043e\u043a\u043e\u043d\u0447\u0430\u0442\u0435\u043b\u044c\u043d\u0443\u044e \u043f\u0440\u043e\u0432\u0435\u0440\u043a\u0443;
Question 3: What products can you provide for us?
\u0421\u043c\u043e\u043b\u0430, \u043e\u0442\u0432\u0435\u0440\u0434\u0438\u0442\u0435\u043b\u044c, \u043f\u0438\u0433\u043c\u0435\u043d\u0442, \u0446\u0432\u0435\u0442\u043e\u0432\u0430\u044f \u043f\u0430\u0441\u0442\u0430
Question 4: What services can we provide?
\u041f\u0440\u0438\u043d\u0438\u043c\u0430\u0435\u043c\u044b\u0435 \u0443\u0441\u043b\u043e\u0432\u0438\u044f \u043f\u043e\u0441\u0442\u0430\u0432\u043a\u0438: FOB, CFR, CIF, EXW, \u044d\u043a\u0441\u043f\u0440\u0435\u0441\u0441-\u0434\u043e\u0441\u0442\u0430\u0432\u043a\u0430;
Accepted payment currencies: US dollars, euros, RMB;
\u041f\u0440\u0438\u043d\u0438\u043c\u0430\u0435\u043c\u044b\u0435 \u0441\u043f\u043e\u0441\u043e\u0431\u044b \u043e\u043f\u043b\u0430\u0442\u044b: \u0431\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u0438\u0439 \u043f\u0435\u0440\u0435\u0432\u043e\u0434, \u043d\u0430\u043b\u0438\u0447\u043d\u044b\u0435;
\u0418\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u0435\u043c\u044b\u0435 \u044f\u0437\u044b\u043a\u0438: \u0430\u043d\u0433\u043b\u0438\u0439\u0441\u043a\u0438\u0439, \u043a\u0438\u0442\u0430\u0439\u0441\u043a\u0438\u0439, \u0438\u0441\u043f\u0430\u043d\u0441\u043a\u0438\u0439, \u044f\u043f\u043e\u043d\u0441\u043a\u0438\u0439, \u043f\u043e\u0440\u0442\u0443\u0433\u0430\u043b\u044c\u0441\u043a\u0438\u0439, \u043d\u0435\u043c\u0435\u0446\u043a\u0438\u0439, \u0430\u0440\u0430\u0431\u0441\u043a\u0438\u0439, \u0444\u0440\u0430\u043d\u0446\u0443\u0437\u0441\u043a\u0438\u0439, \u0440\u0443\u0441\u0441\u043a\u0438\u0439, \u043a\u043e\u0440\u0435\u0439\u0441\u043a\u0438\u0439, \u0438\u0442\u0430\u043b\u044c\u044f\u043d\u0441\u043a\u0438\u0439
Question 5: What is the packaging price?
\u0422\u043e\u0447\u043d\u0430\u044f \u0446\u0435\u043d\u0430 \u0431\u0443\u0434\u0435\u0442 \u0437\u0430\u0432\u0438\u0441\u0435\u0442\u044c \u043e\u0442 \u043e\u0431\u044a\u0435\u043c\u0430 \u0432\u0430\u0448\u0435\u0439 \u0437\u0430\u043a\u0443\u043f\u043a\u0438. \u041c\u044b \u043c\u043e\u0436\u0435\u043c \u043f\u0440\u0435\u0434\u043b\u043e\u0436\u0438\u0442\u044c \u0432\u0430\u043c \u043d\u0430\u0438\u0431\u043e\u043b\u0435\u0435 \u0432\u044b\u0433\u043e\u0434\u043d\u0443\u044e \u0446\u0435\u043d\u0443.
Question 6: How can we obtain samples and what is the cost?
Regarding samples: It is free. You only need to pay for the shipping cost. For custom samples, we can design them according to your information and requirements. The production time of the samples is approximately 3 to 5 days.
Question 7: What is your payment method?
You can use methods such as TT\/PAYPAL. For small transactions below $1000, we prefer 100% advance payment. For larger transactions, we require a 40% deposit to be paid before shipment.
Question 8: How can we pick up the goods from your factory?
\u0412\u044b \u043c\u043e\u0436\u0435\u0442\u0435 \u0432\u044b\u0431\u0440\u0430\u0442\u044c \u0430\u0432\u0438\u0430\u043f\u0435\u0440\u0435\u0432\u043e\u0437\u043a\u0443 \u0438\u043b\u0438 \u043c\u043e\u0440\u0441\u043a\u0443\u044e \u043f\u0435\u0440\u0435\u0432\u043e\u0437\u043a\u0443. \u0415\u0441\u043b\u0438 \u043e\u0431\u044a\u0435\u043c \u0433\u0440\u0443\u0437\u0430 \u043d\u0435\u0431\u043e\u043b\u044c\u0448\u043e\u0439 (\u043e\u0431\u0449\u0438\u0439 \u043e\u0431\u044a\u0435\u043c \u0443\u043f\u0430\u043a\u043e\u0432\u043a\u0438 \u0441\u043e\u0441\u0442\u0430\u0432\u043b\u044f\u0435\u0442 \u043c\u0435\u043d\u0435\u0435 1 \u043a\u0443\u0431\u0438\u0447\u0435\u0441\u043a\u043e\u0433\u043e \u043c\u0435\u0442\u0440\u0430), \u043c\u044b \u0440\u0435\u043a\u043e\u043c\u0435\u043d\u0434\u0443\u0435\u043c \u0430\u0432\u0438\u0430\u043f\u0435\u0440\u0435\u0432\u043e\u0437\u043a\u0443, \u043a\u043e\u0442\u043e\u0440\u0430\u044f \u0437\u0430\u043d\u0438\u043c\u0430\u0435\u0442 \u043f\u0440\u0438\u043c\u0435\u0440\u043d\u043e 5\u20137 \u0434\u043d\u0435\u0439. \u0415\u0441\u043b\u0438 \u043e\u0431\u044a\u0435\u043c \u0433\u0440\u0443\u0437\u0430 \u0431\u043e\u043b\u044c\u0448\u043e\u0439, \u043c\u044b \u0440\u0435\u043a\u043e\u043c\u0435\u043d\u0434\u0443\u0435\u043c \u043c\u043e\u0440\u0441\u043a\u0443\u044e \u043f\u0435\u0440\u0435\u0432\u043e\u0437\u043a\u0443. \u041e\u043d\u0430 \u0437\u0430\u043d\u0438\u043c\u0430\u0435\u0442 \u043f\u0440\u0438\u043c\u0435\u0440\u043d\u043e 20\u201330 \u0434\u043d\u0435\u0439. \u0415\u0441\u043b\u0438 \u0443 \u0432\u0430\u0441 \u0435\u0441\u0442\u044c \u0441\u043e\u0431\u0441\u0442\u0432\u0435\u043d\u043d\u044b\u0439 \u044d\u043a\u0441\u043f\u0435\u0434\u0438\u0442\u043e\u0440, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u0437\u0430\u0439\u043c\u0451\u0442\u0441\u044f \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0435\u0439 \u043f\u0435\u0440\u0435\u0432\u043e\u0437\u043a\u0438, \u044d\u0442\u043e \u0431\u0443\u0434\u0435\u0442 \u0443\u0434\u043e\u0431\u043d\u0435\u0435. \u0415\u0441\u043b\u0438 \u043d\u0435\u0442, \u0443 \u043d\u0430\u0441 \u0435\u0441\u0442\u044c \u043f\u0440\u043e\u0444\u0435\u0441\u0441\u0438\u043e\u043d\u0430\u043b\u044c\u043d\u044b\u0435 \u044d\u043a\u0441\u043f\u0435\u0434\u0438\u0442\u043e\u0440\u044b, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u0441\u043c\u043e\u0433\u0443\u0442 \u043e\u043a\u0430\u0437\u0430\u0442\u044c \u0432\u0430\u043c \u043f\u043e\u043c\u043e\u0449\u044c.<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

FAQ Question 1: Who are we?Our headquarters is located in Qingdao, Shandong Province, China. We began operations in 2008 and […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-220","page","type-page","status-publish","hentry"],"acf":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/senova-chem.com\/ru\/wp-json\/wp\/v2\/pages\/220","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/senova-chem.com\/ru\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/senova-chem.com\/ru\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/senova-chem.com\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/senova-chem.com\/ru\/wp-json\/wp\/v2\/comments?post=220"}],"version-history":[{"count":4,"href":"https:\/\/senova-chem.com\/ru\/wp-json\/wp\/v2\/pages\/220\/revisions"}],"predecessor-version":[{"id":869,"href":"https:\/\/senova-chem.com\/ru\/wp-json\/wp\/v2\/pages\/220\/revisions\/869"}],"wp:attachment":[{"href":"https:\/\/senova-chem.com\/ru\/wp-json\/wp\/v2\/media?parent=220"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}